Billing InformationHow much does SpeedDaterOnline cost to join? My credit card has been rejected by your payment system. Why? How do I cancel my Membership? Where can I view my "Billing History" and how long my Membership has to run? I have a question about my Membership. << Back to "Help & Information" Page How can I pay for Membership? Just click Make Payment to go to the payment page.
This will show you which packages we have, and any special offers we may have.
We use Netbanx and Click&Buy payment gateways to provide a secure payment
process and accept all types of credit and debit cards. We do not hold any
card details on our servers, which ensures maximum safety of your details.
You can also use alternative methods of payment - by calling our hotline
0844 482 5854, or paying using your mobile phone or cheque/postal order. What are the prices and subscription plans you offer? We offer the following payment plans: To upgrade your membership please log on to your account and click the My Membership button. My credit card has been rejected by your payment system. Why? There may be a number of reasons why your card has not been accepted. These include:
When will I be charged? Joining SpeedDater and SpeedDater Online is currently completely free and will remain free. You only have to pay to attend events. Or for SpeedDater Online to read messages, send messages or reply to flirt messages you have received. We charge your credit card when you book a speed dating event or buy a SpeedDater Online membership. The only exception to this is for events we're not sure are going to go ahead. For 'provisional' events we collect contact details and then contact everyone who has registered once we have enough people to go ahead. What happens after I pay? Once you have paid, your account is immediately activated, and your period of subscription starts (for cheque or postal order payments this is usually on the next working day). If paying by Protx, you will receive an email notifying you of your payment. This acts as your payment receipt and the Reference on it should be used if you need to contact us for any reason. Full access to the site is confirmation from us that we have actioned your payment. How do I renew my Membership? We operate a repeat billing policy. This means that once your initial membership period has expired, for your convenience, your membership will automatically be renewed at the same rate that you signed up for. That means even if our prices rise, your renewal costs are fixed at your signup price. Rebilling will occur only when your current payment period expires and not before. If you do not want to continue to use the site you can cancel the automatic billing any time before the collection date. We use Netbanx to provide a secure payment process and accept all credit and debit cards except Visa Electron. We do not hold any card details on our servers, which ensures maximum safety of your details. You can also pay by cheque, postal order or by your mobile phone. Further information is available from the payment screen. How do I cancel my Membership? If you want to cancel your membership before your billing has expired, you
will need to cancel any repeat billing first. You will have full access
to the site until the payment expires. You can then remove your account. Where can I view my "Billing History" and how long my Membership has to run? To view your current status: I have a question about my Membership. Please contact our Customer Service using contact us, email support@cupid.com, or call us at 0844 482 5854 |
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