Status - offline:

My Account

What do I do if I have forgotten my Password or Screenname?

Can I change my Screenname?

How do I change my Password?

How do I change my Email address?

What if it says my Password is incorrect?

Can I control the mail that SpeedDaterOnline sends to me?

How do I permanently remove my Account?


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What do I do if I have forgotten my Password or Screenname?

Simple, click "Forgot password" on our Home page. We will send your screenname and password to your email account.

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Can I change my Screenname?

Yes, just contact admin@speeddateronline.co.uk and provide the screenname you want. We will check if it is available and not already in use. We will then change the screenname for you.

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How do I change my Password?

In order to change your password:
1. Click on the "my account" link in menu.
2. Click on the "Update your Password" link in Account block.
3. Enter your new password, retype it in the appropriate boxes and click on the "change password" button.

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How do I change my Email address?

Under our terms and conditions, you must provide us with a valid email address in order to use SpeedDaterOnline.
To change your email address:
1. Click on the "my account" link in menu.
2. Click on the "Update your Email" link in Account block.
3. Enter the new email address and press the "update address" button.
Once you have changed your email address, it must be verified. We do this by sending a new password to the new email address you entered. Once you have logged in using the new password, you will regain full access to the site.

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What if it says my Password is incorrect?

If the system does not accept your password, your account must have been blocked.
Possible reasons for that are:
1. You emailed Customer Service and asked for profile removal.
2. Some of our customers complained about your activity.
Please contact admin@speeddateronline.co.uk to resolve the issue if neither of these situations describes your problem.

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Can I control the mail that SpeedDaterOnline sends to me?

Yes. You can select the mails that you receive form SpeedDaterOnline.
To update your Email settings :
1. Click on the "my account" link in menu.
2. Click on the "Email Settings" link in Account block.
3. Turn off/on several different types of email services and press "update email settings" button .

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How do I permanently remove my Account?

NOTE: Please remember that you will lose all Full Membership benefits if you choose to remove your profile. According to our Terms and Conditions, we don't provide refunds. Removing your profile means that all your photos and personal information will no longer be avaliable to other members. You will not be able to use contacts found on the website if your profile is deactivated.
To permanently remove your account:
1. Click on the "my account" link in menu.
2. Click on the "Remove Account" link in Account block.
To suspend your profile once you have done this, your profile will be removed from the system (it will be invisible and you will receive no further mail from us).

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