What is Activity?
In the activity section, you can see who has been checking out your details. You might want to mail them back if you like the look of them. You can also see who has tried to chat with you, perhaps while you were away from your computer. A red asterisk indicates the last activity between you and the other person.
What is chatting?
Chatting is one of the easiest ways to get to know anyone else who is online. Simply click on the "chatting" link from search or from their profile and you can send them an instant message.To learn more about how you can use it click Chat help
Why don't my Chats arrive immediately?
Sometimes when the site is really busy there can be a short delay between chat messages. This is rarely more than a few seconds.
What is the "tinkerbell" noise?
There is a sound alert for a chat. You can switch it off using your computer's own sound settings. I.E. Turn the volume down on your computer.
How can I see who is chatting with me?
You can look at the profile of anyone who is chatting with you by clicking on their photo to browse their profile.
How can I stop someone chatting with me?
If you do not want to chat to an individual for any reason, you can block that person for as long as you want. You will then be invisible to them. To block someone, simply go to their profile and click on the "Block" button. To check who you have blocked go to "View my profile" and "Blocked". You can see a list of who is blocked and can "unblock" them.
What is "Video chat"?
The new and improved video chat is now available to all full members who want to see and hear others who are online now.There is no better way to go on an online date than to get up close and personal with live video and audio.To chat with somebody using the audio/video feature it is best that both of you have a webcam, although one way video is possible. To learn more about how you can use it click Video Chat help
How do I send Mail to someone?
Our mail service is completely confidential and discreet. You simply click on the member's 'mail' link from search results or from the full profile of the person you want to contact and then write and send! Once you have sent a mail, a copy will be put in your 'sent mail' folder, so that you can see who you have written to.
I have sent mail and not had any reply.
We cannot control whether another member writes back to you or not. We do hope that all our members are polite enough to say 'thanks but no thanks' if they are not interested.
Can I send attachments?
No, we do not allow attachments.
Can I send mail to an external Email address?
No, you can only send mail to other members of SpeedDaterOnline, using their screenname. If you try to send mail to an external email address it will simply disappear!
Why do I get no results when I use search?
Search is based on what people enter into their own profiles. So, if you select a lot of criteria, you will only get results from people who have filled in all that information. So you may need to leave some sections completely blank... if something is not important to you, don't tick any boxes in that section at all - that way you will find people who simply haven't filled in that part of their profile yet.You can change the settings as much as you want. The best way to set up the right criteria for you is to start by only including the things that are absolutely essential... then add 'nice to haves' until you get a list of members who are about right for you!
How can I find members who live near me?
Make sure you have filled in your own postcode on the basic profile screen. This is never displayed to any members, but is used to 'power' our location tool.Then in search you will be able to look for other people who live within 10, 25, 50 or a hundred miles of you. Also you can use our Postcode search. Remember, if they haven't put in their own postcode, we can't tell where they live so you won't be able to find them!
© Copyright 2002-2014, Cupid plc.
We do not conduct background checks on members, please read our Dating Help & Safety Tips.